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INDEPENDENT TECHNOLOGY ADVISORY

Technology Consulting From Your Side of The Table

VocalPoint helps technology leaders plan roadmaps, compare providers, negotiate contracts, and manage implementation. We bring independent guidance from the first question through delivery.

150+

Clients Served

1400+

Suppliers

2010

Independent Since

THE CHALLENGE

Important technology decisions get harder when every provider has a different story.

​Your team has to balance business priorities, technical requirements, risk, cost, and implementation. Vendor presentations rarely make those tradeoffs easier.

VocalPoint solves common technology procurement challenges:

Unclear Priorities

Projects compete for budget and attention. Without a clear roadmap, it is difficult to know what to do first and what can wait.

Hard to compare options

Providers package capabilities, pricing, and terms differently. It takes time to work out which solution fits your requirements.

Renewals and delivery take time

Contract deadlines, vendor coordination, and implementation details can pull your team away from the work only your team can do.

Technology Procurement is broken. 

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Here is how enterprise leaders fix it.

VPC explainer video

IT COMPASS

From the first decision to implementation, there is a clear path.

IT Compass connects planning, procurement, and project management. Each step starts with your business needs and stays connected to the decisions that follow.

Planning

Clarify the business problem, current environment, requirements, and priorities.

Scope · Statement of Work · Roadmap

Procurement

Evaluate suitable providers, compare options, and negotiate commercial terms.

Provider comparison · Contract guidance

Project Management

Coordinate vendors, track milestones, surface risks, and support implementation.

Project coordination · Delivery oversight

WHERE WE HELP

Independent guidance for the decisions on your roadmap.

Start with the business problem. We help you understand the options and move forward with a plan.

Modern image of hand reaching out to touch screen with AI image on it.

AI &

Automation

Whether you have a need for enhanced Customer Experience, advanced Business Analytics, or everyday task management, our team can help you source and implement AI tools that work.​​

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Cybersecurity & Compliance

VocalPoint is dedicated to integrating solutions that safeguard your operations, enabling you to navigate the digital world with confidence. Trust us, empowered by IT Compass, to deliver the cybersecurity solutions your business needs.

Modern call center

UC &

Contact Center

VocalPoint Consulting, leveraging our IT Compass framework, specializes in guiding businesses through the selection and implementation of Unified Communications  and Contact Center solutions.

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A clean and modern data center

Cloud &

Data Center

Have confidence knowing your operations, infrastructure, and data are secure, compliant, and always available. Utilizing IT Compass, our specialists craft strategies to identify, procure, and implement your ideal hybrid solution.

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Network

Services

We know that navigating the complexities of network services can be overwhelming. That's why IT Compass guides our advocacy, ensuring you secure the best possible network services at the best available rates.

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Managed

Services

Gain continuous peace of mind with tailored co-managed IT, vendor management, and strategic oversight. Utilizing IT Compass, our team offloads operational friction, optimizes ongoing costs, and keeps your tech ecosystem performing at its peak.

CLIENT PERSPECTIVES

Advice matters when it changes what happens next.

Clients bring us in to help make complex technology choices, work through provider and contract details, and stay on course during implementation.

The VocalPoint team is extremely knowledgeable, a pleasure to work with, and truly went above and beyond to make sure we got the right solution (and to ensure that it was installed properly by the reseller).

Director of IT
PR Firm

From a successful VOIP migration for our national team to investigating the feasibility of migrating operations to VDI (virtual desktops) VocalPoint played a vital role in helping us make key business decisions.

IT Director

Hospitality Enterprise

The VPC team was instrumental in helping our IT grow with our organization as we expanded over the course of several years. I would highly recommend them to any growing business.

Chief Strategy Officer

Mid-Market Healthcare Organization

INDEPENDENCE IN PRACTICE

Derek Headshot Round_21.webp
Derek W. Roush

Founder and President

Derek founded VocalPoint in 2010 after working in telecommunications with companies including Expanets, Avaya, and Windstream.

 

Today, VocalPoint works with sales, project management, and technical specialists to guide clients through planning, provider selection, negotiation, and implementation.

Independent advice should be clear about how it works.

We begin with sitting on your side of the table to help your team document your requirements, evaluate suitable options against them, and support your team throughout the decision process. 

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Our role is to provide clarity so you can make wise decisions for your business that drive meaningful outcomes.​

CHOOSE HOW TO START

​Start with the decision in front of you.

Get help with a specific project or build an ongoing advisory relationship around your technology priorities.

A specific project or decision

Get help evaluating a technology initiative, provider, renewal, or contract.

Ongoing advisory support

Add planning, procurement, and vendor guidance to your team through a recurring advisory relationship.

Have an important technology decision coming up?

Bring us the project, renewal, or challenge you are working through. We’ll help you identify the next useful step.

Proud Member of the TAA

Technology Advisor Alliance Logo

The Technology Advisor Alliance (TAA) is a consortium of technology experts worldwide that have a fiduciary responsibility to each other as well as you, our clients to ensure that you are receiving the best advice and solution possible. As a proud member of the TAA, VocalPoint Consulting actively engages with leading industry experts to tackle challenges, share best practices, and offer mutual support. This membership enhances our expertise and connects us with a network of proficient members, all dedicated to delivering top-tier service. Our TAA affiliation guarantees that we're well-equipped to guide you through the complex technology landscape, ensuring you receive the finest service possible. 

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