Client stories
Decisions made before they signed
Real engagements, names removed. Each one turned on a question asked before the contract, not after.
The demo was convincing. The 30-day clause protected them anyway.
A legal intake center chose the vendor with the best demo. A performance clause negotiated before signing let them walk away cleanly when routing failed.
Read the story Unified CommunicationsThe rollout stalled. Then the exit fee showed up.
A cloud phone agreement signed before the evaluation was done turned into a high six-figure termination demand. Negotiation cut it to a fraction.
Read the story Project AdvisoryTwo proposals were on the table. They were not the same decision.
A venue ran its own RFP and came back with two bids. A design review showed they solved different problems, with a potential savings opportunity of at least $500,000.
Read the story Ongoing Advisory (TCaaS)They wanted a smaller IT footprint. The design put the whole business in one building.
A stalled rollout concentrated everything at headquarters in hurricane country. A three-option assessment led to a cloud platform projected to save more than $10,000 a month.
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