DSX Voice

Because phones are simple, we tend to underestimate how important they are to a business. We forget that our business depends on them. They are the way our customers interact with us and the way prospects connect with us.

From the number of rings before being answered, to the voice on the auto-attendant, to the way calls are routed, and dozens of other details, your phone system projects an image of your company to the outside world. In addition to being a significant part of your customers’ and prospective customers’ experience with you, your phone system can either increase your business’ productivity or decrease it, depending on the thought and care taken in putting it together.

A Different Approach
The world that telephone systems live in has changed significantly in the last 10 years. Today’s business telephone system lives in an internet-enabled world where the cloud is the dominant delivery system and network technology is the driving force. That’s why we deliver better solutions than anyone else – we are Internet specialists. Our business phone service is built on Internet technology from the ground up, rather than on old school telephone technologies retrofitted for the Internet.

A DSX VOICE telephone system is actually a cloud-based, private telephone network that uses Internet technology to create a flexible, feature rich platform that we customize for each individual business. And that complete customization not only improves productivity, it also reduces your monthly cost – you only pay for the features you need and the capacity you use, and you never pay per-user, per line or per extension.

No Pre-Defined Service Plans
Do you really want to choose your business phone system by guessing which boxes to check from a few limited choices? Neither do we. We don’t believe in one-size-fits-all. Instead, we begin by gaining an understanding of how your business works or needs to work, and end with a fully customized system with an individual pricing plan designed to fit your business and your budget. No Per-User Pricing… Ever!

Pricing based on number of users, number of extensions, or number of “lines” is a leftover from traditional telecom thinking that has been made obsolete by the cloud. The same is true of needing 100+ users or having to pay for a year’s service upfront in order to get the lowest price. Our lowest price starts with the first user, is straightforward and completely transparent.

A Truly Flexible System
Your business is constantly changing and we believe that your phone system should be able to change with it easily and efficiently. You can adjust your DSX VOICE system’s capacity, number of extensions, features, calling plan and any other aspect whenever you wish.

One-on-One Support
There is nothing more frustrating than calling with a critical problem and talking to a “Customer Relations Specialist” who can’t solve your problem. At DSX VOICE, engineers answer the phone. Customer Support is the cornerstone of our business. We don’t waste your time making you repeat account numbers or walking you through predefined troubleshooting scripts. When you call us for support you will speak to a knowledgeable, experienced engineer who knows you and your system’s configuration.

Lower Monthly Costs
By customizing your system and calling plan, we deliver a superior business phone service at a cost that is lower than what you are paying today … substantially lower. Our customers have seen their phone bills reduced by as much as 60%. And of course, there is no capital outlay for on-site PBX equipment.

A DSX VOICE phone system improves productivity, your customer’s experience, and your bottom line.


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August 22, 2016