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Virtual reality (VR) and augmented reality (AR) technologies help users have a more immersive experience when interacting with compatible programs. Now, the technology has begun to enter the workplace thanks to VR and AR collaboration solutions designed to supplement other communication mechanisms.   While this version of the technology is relatively new, it does create an enhanced and more engaging overall experience. But, it can require software...

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Many businesses make the switch from traditional telephony to VoIP to gain access to advanced features that aren’t available on analog devices and experience substantial cost savings. But the new capabilities also bring on specific security risks that need to be addressed within your system.   Now, these threats shouldn’t be seen as a deterrent as they can largely be remedied with basic tools, some of which...

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Now that the use of cloud systems is effectively becoming a standard in IT strategy, most companies are fully aware of what these solutions have to offer. But, a new trend is putting a twist on the standard way of thinking, leading many businesses to turn to multi-cloud strategies instead of selecting a single provider.   Why are they taking this route? Because it offers benefits that...

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When you are interested in selecting a hosted voice over IP (VoIP) system for your business, you may assume that all providers are created equally. In fact, many such offerings aren’t designed for large enterprises (generally consisting of 100+ employees), but for smaller companies looking for high-tech solutions. That means, unless you shop around or work with a knowledgeable consulting firm, you might miss out...

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When it comes to choosing a service for external communications, a cloud-based system is almost always best. These solutions exist outside of the internal network and are designed to cross network boundaries with ease. However, whether you should choose Unified Communications as a service (UCaaS) or Communications Platform as a service (CPaaS) depends on numerous factors, making the decision-making process less intuitive. To help you...

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As of 2015, 82 percent of enterprises had a hybrid cloud strategy in place. Many businesses see the advantages the cloud can provide, both in terms of potential cost savings as well as increased efficiency and productivity, but not every system can be easily migrated. With that in mind, companies often consider adopting hybrid cloud models, allowing them to shift over certain operations without committing...

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