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Now that the use of cloud systems is effectively becoming a standard in IT strategy, most companies are fully aware of what these solutions have to offer. But, a new trend is putting a twist on the standard way of thinking, leading many businesses to turn to multi-cloud strategies instead of selecting a single provider.   Why are they taking this route? Because it offers benefits that...

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When you are interested in selecting a hosted voice over IP (VoIP) system for your business, you may assume that all providers are created equally. In fact, many such offerings aren’t designed for large enterprises (generally consisting of 100+ employees), but for smaller companies looking for high-tech solutions. That means, unless you shop around or work with a knowledgeable consulting firm, you might miss out...

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When it comes to choosing a service for external communications, a cloud-based system is almost always best. These solutions exist outside of the internal network and are designed to cross network boundaries with ease. However, whether you should choose Unified Communications as a service (UCaaS) or Communications Platform as a service (CPaaS) depends on numerous factors, making the decision-making process less intuitive. To help you...

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As of 2015, 82 percent of enterprises had a hybrid cloud strategy in place. Many businesses see the advantages the cloud can provide, both in terms of potential cost savings as well as increased efficiency and productivity, but not every system can be easily migrated. With that in mind, companies often consider adopting hybrid cloud models, allowing them to shift over certain operations without committing...

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The decision to upgrade any system is often a serious one. Not only will it take a certain amount of time and effort, but there is also typically a financial investment required to get an updated platform in place. Determining if an upgrade to your unified communications platform is needed generally involves several factors. To help you make that decision, here are some key points...

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Even though cloud solutions have been around for some time now, there is still some confusion regarding where protection responsibilities lie. Cloud providers generally offer robust security features to their clients, which is part of what makes these systems so attractive to companies across the world. However, the vendor isn’t the only party on the hook for security. Here’s what you need to know.   You Both...

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