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When it comes to managing a unified communications (UC) solution, examining cloud-based options is a wise move. Not only is it often less expensive, but cloud-based UC systems are also highly scalable. Plus, these platforms are incredibly accessible, making them ideal for distributed teams and workers on the go.   But, before you make the switch, it is important to fully evaluate the cloud-based model to ensure...

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As hardware developers create robust technologies designed to fit into smaller and smaller devices, and the availability of wireless internet continues to expand into the far reaches of the country, the internet of things (IoT) has become a booming subsector in tech. Connected devices have become more prevalent in workplaces and in people’s personal lives as the benefits of the continuous nature of the connection,...

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Often, the decision to transition to a VoIP solution is a significant one. While adopting the technology can have substantial benefits for your business, the actual act of deploying the system is complex, regardless of the size of your company.   There are numerous steps between deciding to go VoIP and having a working solution, and failing to manage the deployment properly can lead to unnecessary headaches...

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While many companies likely have a cloud adoption strategy for their data storage and application needs, when you’re considering transitioning your unified communications (UC) solution to the cloud, there are some extra points that need to be reviewed.   Traditionally, your UC system is a primary communications platform in your business, so experiencing issues with latency or stability are often harder to tolerate than they may be...

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Virtual reality (VR) and augmented reality (AR) technologies help users have a more immersive experience when interacting with compatible programs. Now, the technology has begun to enter the workplace thanks to VR and AR collaboration solutions designed to supplement other communication mechanisms.   While this version of the technology is relatively new, it does create an enhanced and more engaging overall experience. But, it can require software...

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Many businesses make the switch from traditional telephony to VoIP to gain access to advanced features that aren’t available on analog devices and experience substantial cost savings. But the new capabilities also bring on specific security risks that need to be addressed within your system.   Now, these threats shouldn’t be seen as a deterrent as they can largely be remedied with basic tools, some of which...

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