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Before you bring VoIP into your workplace, determining whether you have the technology available to support your implementation is a necessity. Ensuring that your network architecture and infrastructure have the required capacity is a critical step. Similarly, addressing PTSN access needs to be part of the equation.   Prepping the LAN For a VoIP implementation, ensuring enough end-to-end throughput is provided while jitter and latency are lowered needs...

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The cloud has been a revolutionary technology in business, particularly when it comes to supporting an increasingly mobile workforce. Many of today’s professionals aren’t working solely from their desks. Instead, they are continuing to remain productive while they are on the road.   The Modern Mobile Workforce   The nature of work is changing across the country. As smartphones became more prevalent, companies embraced them as a means of...

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When it comes to your workplace, cyber threats pose a risk to more than your data. One of the most common attacks, the distributed denial of service (DDoS) attack, has the ability to cripple operations, even if no data is actually harmed or stolen.   VoIP solutions can be a weak point in company networks, creating an ideal target for a DDoS attack. However, new technologies may...

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Today’s workplace looks remarkably different from those of yesteryear. Filing cabinets no longer dominate storage areas as documents go digital, computer towers and monitors don’t overtake desks, and even heading into the office on a daily basis is less necessary, thanks to mobile technology.   Certain trends are transforming where and how everyone works, creating modern digital workplaces that increase efficiency and productivity. Here are four such...

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The telecommunications landscape is becoming increasingly digital. Copper lines are becoming less prevalent as companies embrace alternatives that can provide better service, additional features, and improved call clarity. However, many organizations have yet to make the leap to VoIP telephony, allowing the PSTN vs. VoIP debate to linger on.   Deciding whether it’s best to shift to VoIP or maintain PSTN isn’t always easy, especially since a...

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Communication is a critical part of any company’s success. The ability to collaborate effectively led to the rise of unified communications (UC), an approach that centralizes a variety of communications tools into a single platform.   Over recent years, UC offerings have become increasingly robust, integrating more features, functions, and capabilities to promote better communication within organizations. However, emerging technologies have the potential to reshape UC, allowing...

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