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Voice over Internet Protocol (VoIP) telephony is increasingly popular thanks to the lower cost, robust feature sets, and high-level of both portability and mobility. As a result, scammers are also finding ways to take advantage of the technology. This has led to the rise of vishing.   What is Vishing?   Vishing – short for voice or VoIP phishing – is a tactic used by scammers to trick call...

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Cloud computing has been making headlines for years. Companies have been experiencing the benefits of third-party provider arrangements for some time, allowing them to access additional resources at a significantly lower cost than if they purchased them internally. Edge computing is a newer kid on the block, touted as a breakthrough that can outpace traditional cloud approaches.   However, there is a substantial amount of confusion when...

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Companies have plenty of reasons why they may want to carry Voice-over-IP (VoIP) traffic over a virtual private network (VPN), with security often being a one. While many VPNs can handle the traffic, at least on occasion, not all of them are well suited to the task. Additionally, there are other considerations that come into play, especially if performance is a concern.   If you want to...

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When most people imagine the motives behind a cyber attack, they picture an organization that is specifically targeted by the attackers. However, the vast majority of such hacks are actually attacks of opportunity, with the cyber criminals selecting companies because they spot a vulnerability, not because of who they are or the kind of business they do.   In this way, attackers are incredibly predatory and...

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Throughout 2018, cloud computing established itself as a business essential, supporting innovation, expansion, and more. However, even as cloud computing solutions become more robust, there is still progress to be made.   In 2019, could cloud computing turn into part of business-as-usual activities? Here are a few cloud computing trends to watch in 2019 that provide insight into where the technology is heading.   Portability as a Priority   As more...

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How people communicate seemingly changes on a daily basis. Not long ago, a standard telephone (and handy POTS line) was “the” way to reach a business. Now, even PBXs are on the way out thanks to VoIP, smartphones, and UC / UCaaS platforms.   Today, companies are increasingly expecting more from communication services. As a result, Unified Communications-as-a-Service (UCaaS) is becoming the preferred approach. It’s flexible, scalable,...

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