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While fax machines are hardly considered cutting-edge technology, they are still necessities for many companies. As more organizations migrate to VoIP solutions, transitioning fax machines over to the new system has resulted in a VoIP fax nightmare for many.   The Trouble with VoIP Fax Systems   Fax technology was designed to work over analog phone lines residing on circuit-switched networks. Often, transitioning the concept to packet-based networks, including...

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When companies need more effective communication and collaboration mechanisms, it’s hard to beat unified communications (UC) solutions. UC brings together multiple modalities, centralizing discussions, file sharing, and more under a single umbrella. However, even as more organizations embrace mobility, mobile UC is not a universal priority.   Why Mobile UC Needs to Be a Priority   Mobile devices – including smartphones and tablets – are staples in many businesses....

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Cloud technology has come a long way over the years. Once just a way to store data on a server managed by a provider or to run code on a provider’s service, cloud computing has advanced significantly beyond this concept.   Now, cloud computing offers organizations a chance to secure a competitive advantage. Here’s a look at what cloud computing has to offer today.   The Rise and Benefits...

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Unified communications as a Service (UCaaS) provides companies with a broad selection of benefits. Along with being a cost-effective way to implement and maintain critical communications, UCaaS solutions support mobility and combine a set of features in a single platform, increasing usability. When you opt for private cloud UCaaS, you experience additional benefits beyond what public cloud implementations offer.   Here is a look at the benefits...

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Voice over Internet Protocol (VoIP) telephony is increasingly popular thanks to the lower cost, robust feature sets, and high-level of both portability and mobility. As a result, scammers are also finding ways to take advantage of the technology. This has led to the rise of vishing.   What is Vishing?   Vishing – short for voice or VoIP phishing – is a tactic used by scammers to trick call...

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Cloud computing has been making headlines for years. Companies have been experiencing the benefits of third-party provider arrangements for some time, allowing them to access additional resources at a significantly lower cost than if they purchased them internally. Edge computing is a newer kid on the block, touted as a breakthrough that can outpace traditional cloud approaches.   However, there is a substantial amount of confusion when...

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