Blog

03 May

Do Contact Centers Belong in The Cloud?

With the innflux of cloud technologies, more and more contact centers are investigating the cloud and whether or not it makes sense to take advantage of the benefits. But, what about you? What do you say. We say Yes. Contact Centers do belong in the cloud. ...

26 Apr

In House vs. Virtual Servers – An Infographic

by Derek Roush

in Cloud Servers, Cloud Services, DaaS, Disaster Recovery, SaaS, Virtual Desktops

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Over the last couple of years we have seen more and more businesses taking a harder look at moving their servers to the cloud versus spending big bucks on upgrading aging, in-house hardware. So, we thought we would address the differences in running servers in-house versus in a virtual environment. What does that actually look like? Is the cloud secure? Does the cloud have the...

08 Apr

New Phone System? Where to begin.

by Derek Roush

in Cloud Services, Unified Communications

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With the enormous growth of the cloud and the many premise based phone system manufacturers still out there beating on every business door, it can be extremely difficult to sift through the rhetoric and find the right phone system that meets your needs and budget. There are endless choices of platforms and software to choose from. So, where do you begin? At VocalPoint we believe collaboration...

18 Mar

Colocation vs. The Cloud – What’s the Difference?

by Derek Roush

in Cloud Servers, Cloud Services, DaaS, Disaster Recovery, SaaS, Virtual Desktops

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Are you confused about colocation versus cloud computing? Well, they are both modern solutions to business problems. But how do you decide between the two? To start, IT colocation is when a business runs its physical infrastructure out of a service provider’s data center, yet they still deal with the management and maintenance of the infrastructure. On the other hand, cloud computing is when a cloud provider both...