Blog

When it comes to your workplace, cyber threats pose a risk to more than your data. One of the most common attacks, the distributed denial of service (DDoS) attack, has the ability to cripple operations, even if no data is actually harmed or stolen.   VoIP solutions can be a weak point in company networks, creating an ideal target for a DDoS attack. However, new technologies may...

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Today’s workplace looks remarkably different from those of yesteryear. Filing cabinets no longer dominate storage areas as documents go digital, computer towers and monitors don’t overtake desks, and even heading into the office on a daily basis is less necessary, thanks to mobile technology.   Certain trends are transforming where and how everyone works, creating modern digital workplaces that increase efficiency and productivity. Here are four such...

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The telecommunications landscape is becoming increasingly digital. Copper lines are becoming less prevalent as companies embrace alternatives that can provide better service, additional features, and improved call clarity. However, many organizations have yet to make the leap to VoIP telephony, allowing the PSTN vs. VoIP debate to linger on.   Deciding whether it’s best to shift to VoIP or maintain PSTN isn’t always easy, especially since a...

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Communication is a critical part of any company’s success. The ability to collaborate effectively led to the rise of unified communications (UC), an approach that centralizes a variety of communications tools into a single platform.   Over recent years, UC offerings have become increasingly robust, integrating more features, functions, and capabilities to promote better communication within organizations. However, emerging technologies have the potential to reshape UC, allowing...

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Unified communications (UC) can be a game changer when it comes to productivity and convenience. It centralizes your communications tools, allowing employees to access a single program whenever they need to share or discuss information.   When you invest in a new UC platform, you may expect to experience the productivity benefits almost instantly. However, when you don’t see a significant return on investment (ROI) immediately, it...

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VoIP telephony has become increasingly popular with business, predominately for the technology’s low cost, rich feature set, and increased level of portability. However, the internet-based nature of the technology can leave it susceptible to hacking and fraud, both of which can be detrimental to your operations, reputation, and bottom line.   Premium route fraud, inbound toll-free abuse, black and grey routes, caller ID spoofing, and voicemail hacking...

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