Author: Derek Roush

Today’s workplace looks remarkably different from those of yesteryear. Filing cabinets no longer dominate storage areas as documents go digital, computer towers and monitors don’t overtake desks, and even heading into the office on a daily basis is less necessary, thanks to mobile technology.   Certain trends are transforming where and how everyone works, creating modern digital workplaces that increase efficiency and productivity. Here are four such...

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Communication is a critical part of any company’s success. The ability to collaborate effectively led to the rise of unified communications (UC), an approach that centralizes a variety of communications tools into a single platform.   Over recent years, UC offerings have become increasingly robust, integrating more features, functions, and capabilities to promote better communication within organizations. However, emerging technologies have the potential to reshape UC, allowing...

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Unified communications (UC) can be a game changer when it comes to productivity and convenience. It centralizes your communications tools, allowing employees to access a single program whenever they need to share or discuss information.   When you invest in a new UC platform, you may expect to experience the productivity benefits almost instantly. However, when you don’t see a significant return on investment (ROI) immediately, it...

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When it comes to having a top-notch unified communications system for your organization, having certain details covered during the deployment phase is a must. Without a proper examination of your organization and a notable amount of care when implementing a new solution, a deployment can quickly go off the rails.   Additionally, if the necessary planning isn’t handled in advanced, the odds that the final result of...

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Shifting from the old way of exchanging information to a unified communications (UC) platform requires planning. At the core of that plan must be a robust UC strategy.   One of the benefits of UC is its interconnected nature. A variety of communications, ranging from instant messaging to video conferencing, call all take place through a single platform. This arrangement is incredibly convenient, but UC often requires...

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In the world of IT, compliance is one of the most important activities on the agenda. Ensuring the security of technology assets is critical, particularly when sensitive data is involved, and identity management plays a substantial role when it comes to providing the right people with access.   Ultimately, making sure that the company stays compliant, especially in regulation-heavy industries like healthcare, is a must. And cloud...

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When enterprise-level collaboration first entered the market, it was largely piecemeal. Standalone services like phone, email, audio/video conferencing, chat and instant messaging weren’t bundled into single solutions. This led many companies to purchases a range of products as a means of getting each needed service. But, now, those solutions have changed.   Many standalone services began rolling out new features and tools, becoming more robust and comprehensive....

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Most companies rely heavily on their phone-based communication systems to conduct business, and many have taken the leap over to Voice over IP (VoIP), abandoning seemingly antiquated alternatives, like hardwired POTS lines, for good.   While making the transition to VoIP doesn’t seem challenging on the surface, largely because most businesses already have the basic network infrastructure to make it possible, there are certain points in every...

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When it comes to managing a unified communications (UC) solution, examining cloud-based options is a wise move. Not only is it often less expensive, but cloud-based UC systems are also highly scalable. Plus, these platforms are incredibly accessible, making them ideal for distributed teams and workers on the go.   But, before you make the switch, it is important to fully evaluate the cloud-based model to ensure...

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Often, the decision to transition to a VoIP solution is a significant one. While adopting the technology can have substantial benefits for your business, the actual act of deploying the system is complex, regardless of the size of your company.   There are numerous steps between deciding to go VoIP and having a working solution, and failing to manage the deployment properly can lead to unnecessary headaches...

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