Managing remote agents and employees is inherently challenging. However, due to the COVID-19 pandemic, doing so is essential. Telecommuting is likely going to be the standard for the foreseeable future. As a result, having the best remote work technologies in place is increasingly critical.
With the right remote work technologies, you can eliminate obstacles, boost productivity, facilitate effective communication, and more. Your employees will become increasingly capable, allowing them to accomplish more in less time, all while maintaining quality standards.
However, many companies struggle with determining which remote work technologies to implement. Figuring out where to invest first or which options will yield the biggest ROI isn’t always easy.
If you want to make sure you cover all of your critical bases, here’s a look at the remote work technologies every company needs today.
Remote Work Technologies Every Company Needs
Collaboration and Communication Software
While most employees already have access to email and likely have a personal phone, that alone isn’t enough for remote workforces. Email can be cumbersome, and critical messages can quickly become buried as incoming emails push them down the list. The conversations also frequently experience response delays, hindering the flow of information, and slowing problem-solving or brainstorming discussions.
Asking employees to conduct work over their personal phones may not be a viable option. It requires them to forgo a significant degree of privacy and could lead to elevated out of pocket costs for workers.
Luckily, there are solutions that can assist on both fronts. Collaboration and communication software solutions can centralize various forms of conversations. Chat rooms can support real-time, text-based discussion, along with file sharing. Many of the apps also have voice and video calling features, keeping everything collected in a single area.
Many of the available options are cloud-based, allowing employees to connect via their preferred web browser. Additionally, many of the leaders in the space – such as Slack and Skype – have companion mobile apps, making it easy for employees to stay connected regardless of where the day takes them.
Project Management Software
Project management applications aren’t just for project managers. They allow anyone to coordinate and track essentially any kind of task, making them an ideal option for assigning work, monitoring deliverables, and even providing feedback.
Each project management solution has unique strengths. As a result, it can be wise to explore several options, allowing you to decide which best meets your team’s needs. For example, Basecamp, Trello, Asana, and Microsoft Teams should all be on the table, as they are generally user-friendly and comprehensive.
Relying on your employees to handle all of their cybersecurity needs isn’t a smart move. Instead, it’s best for employers to ensure these bases are fully covered, as they are at risk if a worker makes a misstep and isn’t properly protected.
Ideally, employers need a comprehensive security suite of products. At the foundation is antivirus/anti-malware software, as well as robust firewalls. After that, multi-factor authentication processes are a must.
Supplying employees with VPN is similarly wise. It makes any connection to company resources more secure, reducing the chances of an intrusion or hack.
Ultimately, all of the remote work technologies above should be viewed as necessities. They ensure your telecommuting employees are set up for success and that your assets and systems are secure, making them a critical part of the equation for every business.