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August 2018

06 Aug

Maximize Unified Communications Success with End-User Training

by Derek Roush
in Unified Communications
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Unified communications (UC) can be a game changer when it comes to productivity and convenience. It centralizes your communications tools, allowing employees to access a single program whenever they need to share or discuss information.   When you invest in a new UC platform, you may expect to experience the productivity benefits almost instantly. However, when you don’t see a significant return on investment (ROI) immediately, it...

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06 Aug

Do You Use VoIP? Here are 4 Tips to Help Stop Hacking and Fraud in Their Tracks

by Nathan Weatherford
in Voice Services
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VoIP telephony has become increasingly popular with business, predominately for the technology’s low cost, rich feature set, and increased level of portability. However, the internet-based nature of the technology can leave it susceptible to hacking and fraud, both of which can be detrimental to your operations, reputation, and bottom line.   Premium route fraud, inbound toll-free abuse, black and grey routes, caller ID spoofing, and voicemail hacking...

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