March 2018

When enterprise-level collaboration first entered the market, it was largely piecemeal. Standalone services like phone, email, audio/video conferencing, chat and instant messaging weren’t bundled into single solutions. This led many companies to purchases a range of products as a means of getting each needed service. But, now, those solutions have changed.   Many standalone services began rolling out new features and tools, becoming more robust and comprehensive....

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Over the past few years, companies have embraced the as-a-service model for a variety of IT services, shifting the burden away from their in-house operations. While each business has their own reasons, there are some common elements that have allowed the approach to rise in popularity.   If you are wondering if the as-a-service model is right for your company, here’s what you need to know.   Automatic Maintenance   When...

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