Do Contact Centers Belong in The Cloud?

Do Contact Centers Belong in The Cloud?

With the innflux of cloud technologies, more and more contact centers are investigating the cloud and whether or not it makes sense to take advantage of the benefits.


But, what about you? What do you say.


We say Yes. Contact Centers do belong in the cloud.


Derek Roush

Derek Roush is the President and Founder of VocalPoint Consulting. He has over 15 years of experience in the industry supporting telecom and cloud service resellers. Since 2010, he has led VocalPoint Consulting to become one of the leading telecom and cloud service consulting firms in the industry.

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