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When it comes to choosing a service for external communications, a cloud-based system is almost always best. These solutions exist outside of the internal network and are designed to cross network boundaries with ease. However, whether you should choose Unified Communications as a service (UCaaS) or Communications Platform as a service (CPaaS) depends on numerous factors, making the decision-making process less intuitive. To help you...

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As of 2015, 82 percent of enterprises had a hybrid cloud strategy in place. Many businesses see the advantages the cloud can provide, both in terms of potential cost savings as well as increased efficiency and productivity, but not every system can be easily migrated. With that in mind, companies often consider adopting hybrid cloud models, allowing them to shift over certain operations without committing...

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The decision to upgrade any system is often a serious one. Not only will it take a certain amount of time and effort, but there is also typically a financial investment required to get an updated platform in place. Determining if an upgrade to your unified communications platform is needed generally involves several factors. To help you make that decision, here are some key points...

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Even though cloud solutions have been around for some time now, there is still some confusion regarding where protection responsibilities lie. Cloud providers generally offer robust security features to their clients, which is part of what makes these systems so attractive to companies across the world. However, the vendor isn’t the only party on the hook for security. Here’s what you need to know.   You Both...

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Communication is an essential part of business. Over recent years, our ability to communicate in the workplace has increased significantly as unified communication (UC) solutions provide more comprehensive solutions that take advantage of a range of technology.   However, the rapid pace at which UC has advanced makes it challenging to ensure that the security measures in place are sufficient for the technology. In fact, attacks aimed...

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Most companies have heard of the benefits of switching to the cloud. Not only can these solutions increase productivity, but they also tend to result in notable cost savings. But switching to the cloud isn’t always as simple as it sounds. There can be some serious challenges that must be planned for in advance to ensure the transition runs smoothly. To help you prepare for...

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