Blog

Unified communications (UC) can be a game changer when it comes to productivity and convenience. It centralizes your communications tools, allowing employees to access a single program whenever they need to share or discuss information.   When you invest in a new UC platform, you may expect to experience the productivity benefits almost instantly. However, when you don’t see a significant return on investment (ROI) immediately, it...

Read More

VoIP telephony has become increasingly popular with business, predominately for the technology’s low cost, rich feature set, and increased level of portability. However, the internet-based nature of the technology can leave it susceptible to hacking and fraud, both of which can be detrimental to your operations, reputation, and bottom line.   Premium route fraud, inbound toll-free abuse, black and grey routes, caller ID spoofing, and voicemail hacking...

Read More

When it comes to having a top-notch unified communications system for your organization, having certain details covered during the deployment phase is a must. Without a proper examination of your organization and a notable amount of care when implementing a new solution, a deployment can quickly go off the rails.   Additionally, if the necessary planning isn’t handled in advanced, the odds that the final result of...

Read More

One of the reasons many companies choose to implement VoIP systems is the broad selection of features that come with these advanced systems. However, not every organization realizes that some of the included options create a unique opportunity: the ability to turn your VoIP solutions into a custom brand ambassador.   Audio branding can be incredibly powerful, giving you the ability to reinforce your brand through everything...

Read More

Any major change to a company’s functional infrastructure is challenging. During a multi-cloud migration, certain missteps are common, and can significantly harm the implementation or deployment process.   Luckily, specific actions can help you prevent these everyday mishaps. To help you ensure that your multi-cloud migration goes smoothly, here are some common missteps companies make and what you can do to avoid them.   Incomplete Planning   When you make a...

Read More

Shifting from the old way of exchanging information to a unified communications (UC) platform requires planning. At the core of that plan must be a robust UC strategy.   One of the benefits of UC is its interconnected nature. A variety of communications, ranging from instant messaging to video conferencing, call all take place through a single platform. This arrangement is incredibly convenient, but UC often requires...

Read More