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Author: Derek Roush

Often, the decision to transition to a VoIP solution is a significant one. While adopting the technology can have substantial benefits for your business, the actual act of deploying the system is complex, regardless of the size of your company.   There are numerous steps between deciding to go VoIP and having a working solution, and failing to manage the deployment properly can lead to unnecessary headaches...

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When you are interested in selecting a hosted voice over IP (VoIP) system for your business, you may assume that all providers are created equally. In fact, many such offerings aren’t designed for large enterprises (generally consisting of 100+ employees), but for smaller companies looking for high-tech solutions. That means, unless you shop around or work with a knowledgeable consulting firm, you might miss out...

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Most businesses made the switch to cloud-based services for one simple reason: cost savings. When compared to managing infrastructure, hardware, and software maintenance and upgrades, cloud computing offered an attractive alternative. And those savings are still applicable, along with certain other financial benefits one might only be realizing today.   The cloud has become a portal to greater business opportunities, allowing companies to reach beyond what they...

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Cloud computing has revolutionized the IT world. Now, instead of using internal hardware to manage your data and applications, you can work with service providers. Not only does this lessen the amount of hardware for which your company is responsible, but it also frees up your tech pros to focus on other objectives.   Many businesses are hesitant to transition some of their most critical functions and...

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One of the biggest factors that drove the interest in cloud services was pricing. Often, businesses were wooed by the potential savings compared to maintaining their own data centers. On top of that, the big three cloud vendors were undercutting each other almost daily.   But now that cloud services are established as mainstream options, and the acquisition of new business is stabilizing for providers, are price...

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The ability to access information almost instantaneously is nothing new. Since the internet gained in popularity, and the smartphone allowed us to take these capabilities wherever we go. People are used to getting what they want, when they want it. But now these expectations have grown.   Companies like Uber and Netflix have changed how customers think about services. Instead of having to wait for what they...

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On November 10, 2015, Gil Press of Forbes Magazine wrote an article called Transform or Die: IDC's Top Technology Predictions for 2016. Based on IDC's research, Press commented on Hosted UC, saying "A significant portion of today’s IT suppliers will be acquired, merged, downsized, or significantly re-positioned. In this environment, enterprises will have to constantly monitor and assess the solutions offered by their suppliers and partners and be...

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Over the last couple of years we have seen more and more businesses taking a harder look at moving their servers to the cloud versus spending big bucks on upgrading aging, in-house hardware. So, we thought we would address the differences in running servers in-house versus in a virtual environment. What does that actually look like? Is the cloud secure? Does the cloud have the...

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With the enormous growth of the cloud and the many premise based phone system manufacturers still out there beating on every business door, it can be extremely difficult to sift through the rhetoric and find the right phone system that meets your needs and budget. There are endless choices of platforms and software to choose from. So, where do you begin? At VocalPoint we believe collaboration...

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